Responsible Gaming
Gaming Should Be Entertainment
At centre-commotion.ca, we believe that casino gaming should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. It's important to play within your means and only with money you can afford to lose.
Age Verification
In Canada, you must be at least 18 years of age (or the legal gambling age in your province) to participate in casino gaming. We are committed to preventing underage gambling and take age verification seriously. If you are under the legal age in your jurisdiction, please do not use our services.
Warning Signs of Problem Gambling
If you recognize any of the following signs in your behaviour, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activities from family, friends, or healthcare providers
- Spending more time or money on gambling than intended
- Feeling anxious or irritable when trying to cut back or stop gambling
- Using gambling to escape problems or negative emotions
- Borrowing money or going into debt to fund gambling
- Neglecting work, school, family, or personal responsibilities due to gambling
- Failed attempts to control or reduce gambling
- Experiencing relationship problems because of gambling
- Feeling a need to gamble with larger amounts to achieve the same excitement
Self-Help Tools and Features
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you're willing to lose during a gaming session
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Self-Exclusion: Take a break from gambling by temporarily or permanently excluding yourself from our platform
- Account Cooling-Off: Temporarily close your account for a period you specify before it can be reactivated
To access these tools, please visit your account settings or contact our support team.
Support Organizations and Resources
If you or someone you know is struggling with problem gambling, help is available. The following organizations offer confidential support and resources:
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
A national organization providing education, research, and support for problem gambling in Canada.
International Resources
- National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
The national authority on problem gambling in the United States. - GamCare (United Kingdom)
Website: www.gamcare.org.uk
Free, confidential support and counselling for problem gamblers in the UK. - GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling in Great Britain. - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Free, confidential counselling and support services for Australians.
If You Need Help
If you believe you have a problem with gambling, please reach out for help immediately. Support is available, and recovery is possible. Contact one of the organizations listed above or speak with a healthcare professional. You can also contact our support team at centre-commotion.ca to access self-exclusion or other support tools.
Remember: asking for help is a sign of strength, not weakness. Your wellbeing is important to us.